SERVICE STATUS: Open for Business (read our latest statement here)
by P C Henderson on 24/09/2018
What is you role at P C Henderson and how long have you worked here?
My role is Operations Director and I have worked here for 9 years.
What does your role entail?
My job includes supporting, leading and mentoring our operations team to ensure we efficiently meet our customer demands and expectations in the most cost effective way.
How has your role evolved over the years?
My role significantly changed when we joined forces with our parent company, Assa Abloy. Moving from an independent production unit to a global supply chain certainly increased the complexity of my role.
What did you do before P C Henderson?
I qualified from Northumbria University with a degree in Business as a mature student. I started off my working life in engineering before moving into supply chain and operation. I’ve worked in several business sectors over the years including automotive, telecoms, health care and textiles as well as stints abroad in Spain.
What do you enjoy most about your role?
Many things, seeing the team progress and develop in their career is definitely a highlight. We’ve had a number of internal promotions recently and it’s great to see, I am very lucky to work with such a driven team who are dedicated to their role.
What are the main challenges associated with your role?
Managing international suppliers whilst also organising production within the factory and maintaining stock levels is certainly challenging. However, I am a firefighter by nature and I enjoy the pressure of overcoming any obstacles that come my way!
What are your hobbies and interests outside of work?
I have a great passion for motorbikes, however after 35 years I have finally decided to hang up my leathers (could change my mind)! I enjoy cycling and have recently joined the pipe and slippers brigade and purchased a caravan.
Where do you see the future of P C Henderson?
I think 2017 was a turnaround year for P C Henderson and it was great to be a part of that success. The ground work for this success had been ongoing for several years and to finally see the results was very motivating. I believe we have great opportunities going forward to grow our business with the introduction of new products and the strengthening of the P C Henderson team in several key areas.